1. How can I get a small sample of any of the products you sell?
The products are expensive and it is not cost effective for us to give out or sell in quantities other than the ones proposed on the web.
2. Can you supply sterile silicon oil in any viscosity?
Yes. As long as the viscosity is 5000 centistokes or smaller. Minimum purchase apply.
3. Can you private label the product?
Yes. We provide such services for customers who purchase a minimum order of $5,000
4. Can I get a discount?
Yes. Depending on the size of your order. call us of email us for more details
5. Can you provide a certificate of analysis for the products?
6. Where do you manufacture your products?
All our products are manufactured in Texas, in the United states.
7. Can your products be used in medical implantation?
In the US, medical implantation is regulated by the FDA. In the US, all of our products are not intended to be used in medical applications involving brief, temporary, or permanent implantation in human or animal body or for contact with internal body fluids or tissue.
8. What is the turnaround time?
Depending on the size of your order. Most of the time, the handling time is usually 24 hours, unles the product is not in stock and we have to manufacture it from scratch.
9. Do you ship outside the US?
We ship within and outside the United States. However, shipping our products can be restricted in certain countries.
Shipping in the United States (continental) are free of charge